Privacy Policy

1. Introduction

Global Luxury Realty ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us via phone, email, or SMS.

2. Information We Collect

We may collect the following types of information:

• Personal identifiers: name, email address, phone number, mailing address
• Property preferences: desired location, budget, property type
• Usage data: IP address, browser type, pages visited, time spent on site
• Communication records: emails, calls, and text messages exchanged with our team

3. SMS Consent & Text Messaging

By providing your mobile phone number on our website, contact forms, or AVM (Automated Valuation Model) tools, you expressly consent to receive text messages from Global Luxury Realty regarding real estate listings, property valuations, market updates, appointment reminders, and related communications.

Message frequency: Message frequency varies based on your activity and preferences, but typically does not exceed 4 messages per month unless you are actively working with an agent on a transaction.

Opt-out: You can cancel SMS messages at any time by texting "STOP" in response to any message. You may also opt out by contacting us at Bill@GlobalLuxRealty.com or calling (786) 501-9206. After opting out, you will receive one final confirmation message.

Help: For assistance, text "HELP" or contact us at the phone number or email above.

Carrier disclaimers: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

4. How We Use Your Information

We use the information we collect to:

• Provide real estate brokerage services and property recommendations
• Send property listings, market reports, and valuation results
• Communicate via phone, email, and SMS about your real estate needs
• Schedule property showings and appointments
• Improve our website and customer experience
• Comply with legal obligations

5. Data Sharing & Disclosure

We do not sell, rent, or share your mobile opt-in data with third parties for marketing purposes. We may share your information with service providers who assist in delivering our services (e.g., CRM platforms, email/SMS delivery services), but only to the extent necessary to perform these functions. We may also disclose information if required by law or to protect our rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information
• Withdraw consent for SMS communications
• Opt out of marketing emails
• Request a copy of your data

To exercise these rights, contact us at Bill@GlobalLuxRealty.com.

8. Cookies & Tracking

Our website uses cookies and similar technologies to analyze traffic, personalize content, and improve your experience. You can control cookie settings through your browser preferences.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: